Terms & Conditions

For Mantra's, a retail brand of BioOrigins

1. About the Website

This website is operated by BioOrigins under its retail brand Mantra's. By accessing or using this website, you agree to comply with these Terms & Conditions.

2. Products

We make reasonable efforts to ensure that product descriptions, images, prices and other information displayed on the website are accurate.

As our products include naturally sourced agricultural products, minor variations in colour, size, texture, aroma or appearance may occur between batches. Such natural variations do not necessarily indicate a defect.

3. Product Availability

Product availability may change from time to time. We reserve the right to update, discontinue or modify products offered on the website.

If a product becomes unavailable after an order has been placed and payment has been received, we will contact the customer regarding the available options, including an applicable refund where appropriate.

4. Prices

All prices displayed on the website are subject to change without prior notice.

The applicable product price is the price displayed at the time the order is placed. Any applicable shipping charges and other charges will be displayed during checkout.

5. Orders & Payments

Orders are processed after successful payment confirmation.

Payments made through the website are processed using our payment service provider, Razorpay, and are subject to the applicable terms and conditions of the payment provider.

We reserve the right to cancel or decline an order in circumstances such as product unavailability, pricing or listing errors, suspected fraudulent activity, or other legitimate operational reasons.

If payment has already been received for an order that is cancelled by us, the applicable amount will be refunded through the appropriate payment method.

6. Shipping & Delivery

Orders are delivered across India. Shipping charges are calculated at checkout.

Our standard delivery timeframe is approximately 7–14 business days, subject to the delivery location, logistics availability and circumstances beyond our reasonable control.

For more information, please refer to our Shipping Policy.

7. Returns, Refunds & Replacements

Returns, refunds and replacements are governed by our Refund Policy.

Customers are encouraged to review the Refund Policy before placing an order.

8. Natural Product Variations

Our products are sourced from agricultural and natural products. Variations in colour, size, texture, aroma and appearance may occur naturally between batches.

Such variations alone do not necessarily constitute a product defect.

9. Website Content

The content on this website, including text, photographs, graphics, logos, product descriptions and other materials, is intended for general information and commercial purposes relating to Mantra's.

You may not reproduce, modify, distribute or commercially exploit our original content, branding or materials without our prior permission, except where permitted by applicable law.

10. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes to our business, products, services or applicable requirements.

Any updated version will be published on this website.

11. Contact Us

If you have questions regarding these Terms & Conditions, orders or our services, please contact us through the contact details or enquiry form provided on our website.

Mantra's
A retail brand of BioOrigins